Genpact Introduces Autonomous Accounts Payable Solution
Global technology services provider Genpact has unveiled its latest innovation—the Genpact AP Suite, a fully autonomous accounts payable (AP) solution powered by advanced agentic AI. Designed to transform finance departments, the suite enhances operational efficiency, improves cash flow, and fosters stronger supplier relationships.
Empowering Finance with Agentic AI
As part of Genpact’s Service-as-Agentic-Solutions portfolio, the AP Suite leverages Microsoft Azure’s AI capabilities to deliver a secure and scalable framework. The platform’s core innovation lies in its network of goal-oriented, self-learning AI agents capable of managing complex AP tasks with minimal human intervention.
“Our Service-as-Agentic-Solutions are proprietary Genpact products that transform mission-critical business processes,” said Jinsook Han, Chief Strategy, Corporate Development and Global Agentic AI Officer at Genpact. “The Genpact AP Suite is more than software—it’s a transformational engine built on decades of experience and millions of real-world transactions.”
Four Intelligent Modules Driving AP Transformation
The Genpact AP Suite comprises four specialized modules, each targeting a critical component of the accounts payable lifecycle:
- AP Capture: Automates the extraction and digitization of invoice data to ensure high accuracy in data processing.
- AP Advance: Utilizes predictive analytics to optimize payment timing and cash flow management.
- AP Trace: Offers real-time tracking and visibility into invoice statuses to enhance transparency.
- AP Assist: Provides AI-powered resolutions for supplier queries, improving communication and response times.
Impressive Results from Early Implementation
Initial deployments of the AP Suite have already demonstrated significant performance improvements for enterprise clients. Key benefits observed include:
- Superior accuracy in autonomous data capture
- Enhanced touchless invoice processing capabilities
- Up to 90% early payment discount capture
- Faster supplier response times and reduced instances of cash leakage
These outcomes underscore the suite’s potential to not only automate but also optimize financial operations.
Industry Leaders Endorse the Technology
Caitlyn Carr, President and CEO of Coca-Cola Bottlers Sales and Services, shared her positive experience: “Together with Genpact, we’ve created a seamless experience for our bottlers and suppliers that exemplifies the power of leveraging advanced technology capabilities, business process expertise, partnership, and trust to succeed in today’s fast-evolving world.”
Gurkan Salk, General Manager for Copilot Apps at Microsoft, added, “Genpact’s launch is a proof point of AI’s ability to automate complex workflows. With Azure at its core, the AP Suite offers the enterprise-grade security and scalability businesses need.”
Vignesh Kannan, Vice President at research firm Everest Group, emphasized the suite’s innovative approach: “Agentic AI enables real autonomy in AP processes. Genpact’s solution advances touchless processing, enhances accuracy, and reduces operational risks.”
Strategic Implications for the Future of Finance
By integrating agentic AI, secure cloud infrastructure, and extensive domain expertise, Genpact’s AP Suite is poised to redefine how finance functions operate within large organizations. The transition from manual, error-prone AP tasks to a streamlined, intelligent system allows finance teams to focus on strategic initiatives rather than routine processing.
The AP Suite represents a shift in how enterprises can leverage technology to gain a competitive edge, turning a traditionally back-office function into a forward-looking strategic asset.
As more organizations seek to digitize and automate core business processes, Genpact’s AI-powered suite is likely to serve as a benchmark for innovation in financial operations.
This article is inspired by content from Entrepreneur India. It has been rephrased for originality. Images are credited to the original source.