Velera Chosen as Card Processing Partner by Financial Center
Indiana-based credit union Financial Center has selected credit union service organization (CUSO) Velera to manage its debit and credit card processing operations. The partnership was officially announced in a press release issued on Tuesday, January 20, 2026.
Velera will begin offering debit and ATM support services to Financial Center starting in July 2026, with credit card services being added in August. This collaboration marks a significant step in Financial Center’s ongoing efforts to modernize its payment infrastructure and enhance services for its members.
Financial Center Embraces Innovation
Chris Sibila, senior vice president of technology and internal operations at Financial Center, expressed enthusiasm about the partnership. “Velera’s team is fully invested in helping us grow our payments business, both now and in the future,” said Sibila. “We are excited to see what we will achieve together.”
This new partnership is part of a broader digital transformation strategy at Financial Center, which earlier this year partnered with cloud-based digital banking provider Alkami to enhance its digital banking offerings. In June 2025, the credit union also adopted Scienaptic AI’s credit underwriting technology to improve its lending processes.
Velera’s Comprehensive Services
Velera is known for its robust suite of financial services and currently supports over 4,000 financial institutions across North America. Along with payment processing, Velera provides services such as:
- Fraud and risk management
- Data and analytics
- Digital banking solutions
- Instant payments
- Strategic consulting
- Collections and recovery
- ATM and POS network management
- Shared branching and contact center support
Tiffany Doty, senior vice president of sales at Velera, noted that the partnership would help Financial Center operate more efficiently while offering members greater flexibility, security, and value in their everyday financial transactions. “Our collaboration with Financial Center will empower them to deliver top-tier banking experiences to their members,” Doty said.
Shifting Landscape for Credit Unions
As credit unions face increasing demand for digital convenience, enhanced security, and personalized services, many are turning to partnerships and advanced technologies to remain competitive. In a recent PYMNTS eBook titled “Headlines That Will Shape the Close of 2025,” Brian Caldarelli emphasized the importance of embracing change.
“Looking to 2026, the pace of change shows no signs of slowing,” Caldarelli wrote. “By embracing collaboration, innovating with purpose, and keeping members at the center, credit unions can turn today’s challenges into opportunities — leading confidently into another year of growth, resilience, and member-first impact.”
This sentiment is reflected in Financial Center’s recent moves, which align with industry trends focused on digital transformation and strategic collaboration. By partnering with Velera, the credit union aims to further streamline its payment processing, reduce operational burdens, and improve the overall member experience.
Industry-Wide Implications
The partnership between Velera and Financial Center is indicative of a broader movement among credit unions to leverage specialized service organizations to meet evolving member needs. As financial institutions continue to modernize their infrastructures, partnerships like this one are becoming increasingly common.
Velera’s emphasis on delivering comprehensive, secure, and innovative solutions positions it as a key player in the credit union space. Their ability to provide a wide range of services under one umbrella helps institutions like Financial Center remain agile and responsive in a rapidly changing financial landscape.
In an environment where member expectations are higher than ever, Financial Center’s ongoing commitment to innovation and collaboration demonstrates a forward-thinking approach that other credit unions may look to emulate.
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